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Click for School Picture Day Locator

 * After Picture Day *

We strive to answer your inquiries as soon as possible.

Please review the following options for:  

Late orders, reorders, refunds and/or corrections to current picture package.


Late Orders: (after picture day this school year 2015 - 2016) 

Mail envelope with payment to:  

Lifetouch,  P.O. Box 620109, Orangevale, CA 95662

Questions and/or Credit Card Orders? Please call 1-916-535-7799


Perfect for every occassion - One of a Kind Gifts created with school Portraits

Reorders:  Please refer to your flyer to expedite.  Parents who have purchased a portrait package already this school year and wish to order additional pictures can contact our office or place order online.  www.mylifetouch.com 

OR visit our Gift Center


Steps to your personal portrait access code:


Refunds:   If you wish to have a refund, simply mail your complete portrait package to our address. Be sure to include a return address and phone number.

Mail to: Lifetouch,  P.O. Box 620109, Orangevale, CA 95662 

Refunds are mailed to the home not the school allow 2 to 3 weeks.

* * * * ** * * * *

Parent Service Request Form - correction to portrait package.

This not a form for a NEW PORTRAIT ORDER!
To best assist you, please fill out the customer service form below

with as much information as possible Portrait reprints will be mailed directly to the home.

School Name: *
Teacher Name:
Grade: *
Picture package information can be found on the package
envelope or the white border of your pictures. Fill in the following:
Guest Order #
Work order #
Student Last Name *
Student First Name *
Parent Name: *
Address Street 1: *
Address Street 2:
City: *
Zip Code: * (5 digits)
State: this website services Northern Central California Schools CA
Daytime Phone:
Evening Phone: *
Email: *
Misspelled Name and/or Grade TYPE IN NAME and GRADE as it appears on order

Corrected Name and/or Grade: TYPE IN CORRECTED NAME and GRADE

 Missing Package
 Enter Package Ordered (plus option # if purchased) include Total AMT PD

Incomplete Package   Enter Items Missing from paid order [i.e., 8 wallets, 2-5x7]

Damaged Package/Items   Enter Items Damaged on Paid Order
 Missing Class Picture Some schools have Class Pictures on Hold until Retake Day - You will receive an email response if Class Pictures will be delivered at a later date.



2012 Lifetouch National School Studios Inc. All Rights Reserved.
Last changed: 10/24/15